A Framework Built for Consistency, Compliance & Continuous Improvement

At CrossCheck Quality Assurance (QA), we provide more than evaluations—we deliver a comprehensive, actionable program designed to enhance service quality, validate contract compliance, and inspire lasting improvements.

Our proven four-step framework ensures every organization has the tools and guidance needed to optimize performance, exceed expectations, and deliver exceptional food and hospitality experiences.

The Four Core Components of the CrossCheck QA Program

1) Aligned Visioning

We begin by aligning with your organization’s mission, contract standards, and service expectations. During this phase, we:

  • Define specific evaluation criteria based on your business objectives.
  • Incorporate service-level agreements (SLAs), compliance standards, and cultural priorities.
  • Customize the assessment framework to reflect the unique goals and operating environment of your program.

Outcome: A clearly defined roadmap that ensures we’re evaluating what matters most to you.

Who We Serve

We partner with organizations across hospitality industries to deliver customized quality assurance solutions:

  • Corporate Dining & Workplace Amenities – Ensure exceptional food service experiences that enhance workplace culture and employee engagement.

  • Healthcare & Senior Living – Maintain regulatory compliance, nutrition standards, and food safety excellence for patients, residents, and staff.

  • Higher Education & Campus Dining – Support dynamic, student-focused food service programs that drive satisfaction and operational efficiency.

  • Hospitality, Leisure & Catering – Help operators elevate service quality, optimize menu execution, and exceed guest expectations.

With CrossCheck, organizations gain a trusted partner dedicated to delivering measurable improvements and lasting success.

Tailored Service Tiers

We offer three levels of service to match your organization’s needs:

  • Silver Tier – Comprehensive on-site evaluations, custom reports, and prescriptive action plans.
  • Gold Tier – Adds action planning due diligence, web portal access, and expanded analytics for deeper insights.
  • Platinum Tier – The most advanced option, featuring more frequent evaluations, customized coaching, and ongoing education.

No matter your tier, CrossCheck provides the expertise and accountability needed for operational excellence.

Ready to Elevate Your Quality Assurance Program?


Schedule a Consultation – Let’s discuss how CrossCheck can support your business goals.

Call us at 866-859-4633
Email us at info@ihsimpact.com