How are you validating safety in the COVID-19 era?
We have reinvented CrossCheck as an all-encompassing resource for ensuring safety and responding to the challenges that COVID-19 presents. CrossCheck now includes comprehensive Reopening Checklists and specific COVID-19 Test Areas for ongoing performance monitoring. We incorporate compliance of federal, state, and local regulations as well as your organization’s policies on service delivery and food station modifications.
Comprehensive COVID-19 initiatives
The IHS CrossCheck team has reviewed all relevant recommendations and regulations drafted by the CDC, NRA, and FDA to make CrossCheck QA your comprehensive resource. As always, CrossCheck is 100% customizable to monitor your specific goals and challenges of your hospitality program. New COVID-19-Specific Quality Assurance Test Areas validate if your operation is currently compliant with new standards—and if it will be able to stay compliant. In addition, we’ve expanded CrossCheck evaluation templates to monitor compliance in non-foodservice areas such as lobbies, conference rooms, fitness centers, and restrooms.
CrossCheck Reporting
First, the CrossCheck team shares real-time results with you and your operations team so you can immediately address the most pressing matters. Then, within 48 hours of completion of onsite assessments, we deliver full reports, summaries, and action plans for continuous improvement. This is possible because all evaluation criteria are synchronized securely across the team’s iPads and all scores, comments, and photographs are collected into a database.
Corporate Cafés
& Catering
Healthcare Patient
& Retail Dining
Campus Dining
What Our Clients Say…
Our Service Levels
All CrossCheck Tiers start with the full onsite evaluations, reports, and cure plans included in our Silver Tier. The Gold Tier adds action plan implementation, review and evaluation of progress, among other extras. The Platinum Tier adds another level by completing re-evaluations of low scoring zones within 90- to 120-day period and providing customized training sessions to facilitate continuous improvement.
Our Team
Decades of foodservice experience back up every CrossCheck assessment—to take your onsite hospitality program from ordinary to extraordinary.