Elevating Food Service & Hospitality Experiences Through Quality Assurance
CrossCheck pairs a modern, configurable QA platform with independent, on-site evaluators, so you see what’s really happening on the ground, not what a checklist tells you.
We work with category leaders across corporate dining, healthcare, higher education and senior living to raise service standards, strengthen compliance and increase operational efficiency.
Fast Facts
Trusted by Organizations That Can’t Afford Inconsistency.
From the Fortune 500 to non-profit senior living centers, organizations with complex dining, food service and hospitality needs trust CrossCheck to validate performance, strengthen accountability and drive continuous improvement.
Dining
Systems
Education
Living
Real-time QA visibility from the field to the executive table.
Quality assurance isn’t simply a mandated exercise; it’s a strategic opportunity. CrossCheck exists to help organizations move beyond reactive problem-solving to proactive performance management, ensuring that every interaction, every operational process and every compliance obligation is evaluated, understood and improved.
We believe the highest-performing organizations combine the intelligence of data with the irreplaceable perspective of experienced human evaluators. That is exactly what CrossCheck delivers: a purpose-built QA platform paired with independent evaluators who bring real-world foodservice and hospitality expertise to every engagement.
The result is a single source of truth – unannounced, unbiased and actionable – that empowers operators to create the cultures, conditions and systems required to exceed every standard, every day.
Culinary Standards
Elevating quality by ensuring food & beverage standards are executed with excellence.
Food Safety & Sanitation
Protecting health through best-in-class protocols and compliance at every level.
Operational Excellence
Verifying operational readiness and consistent execution.
Financial Performance
Measured accountability that supports profitability and growth.
Reputation Management
Strengthening brand trust by delivering consistent, memorable experiences.
Amenities & Hospitality
Enhancing satisfaction through welcoming, well-maintained environments.
Standards
Performance
Management
Culinary Standards
Elevating quality by ensuring food & beverage standards are executed with excellence.
Food Safety & Sanitation
Protecting health through best-in-class protocols and compliance at every level.
Operational Excellence
Verifying operational readiness and consistent execution.
Financial Performance
Measured accountability that supports profitability and growth.
Reputation Management
Strengthening brand trust by delivering consistent, memorable experiences.
Amenities & Hospitality
Enhancing satisfaction through welcoming, well-maintained environments.
Strengthen service quality & guest experience
Deliver exceptional experiences that build loyalty & trust.
Quantify operator performance and contract compliance
Ensure accountability & verify service levels are met.
Identify risks before they become problems
Detect issues early & prevent disruptions or brand exposure.
Accelerate decisions with real-time data
Turn insights into action with live dashboards & reporting.
Stay abreast of practices & standards
Maintain compliance & stay ahead of industry expectations.
Measurable Impact.
We view quality assurance as an opportunity to empower organizations to evaluate performance, identify opportunities for improvement and accelerate progress toward the highest levels of service excellence.
CrossCheck’s proprietary framework is designed to support your team and meet exacting program requirements, while upholding our belief that outstanding experience is a business imperative.
Student satisfaction with a private, engineering and technology-focused university saw a 70% increase after implementing CrossCheck.
Patient dining food temperature compliance at a globally-recognized academic medical center increased more than 35% over three years.
An HR solutions company measured over 100 front- and back-of-house functions, yielding an 8% increase in compliance scores.
Learn how CrossCheck can help your organization measure improvement and increase accountability.
Intelligence That Powers Better Decisions.
CrossCheck’s QA intelligence platform is built for the way modern operations teams actually work, and grounded in the reality that you cannot manage what you do not know.
Configurable to any environment, accessible in real time, and designed to translate new evaluation data into meaningful insight and action, CrossCheck supports your most exacting business needs.
Custom Evaluations
Fully customizable test areas, questions & workflows.
Trends & Benchmarks
Compare performance over time, location and industry trends.
Role-Based Access
Multi-level access based on org hierarchy.
Action Management
Topic & location alerts with robust action reporting.
Self-Service
A software-first approach with human evaluation where needed.
The Human Advantage
QA Software Guided By Hospitality Experts.
Technology is only as powerful as the perspective behind it. CrossCheck’s independent, on-site evaluators are what set our program apart — and what our clients consistently identify as the most valuable element of their engagement.
Full-time, fully certified evaluators arrive unbiased, apply your customized criteria consistently, and deliver findings that reflect the true state of your operation — not a snapshot prepared for a designated audience.
Our subject experts create customized questionnaires aligned with your specific needs, standards and goals to highlight the areas that most directly impact guest satisfaction and operational performance.
HACCP & ServSafe certified
Trained on CrossCheck’s proprietary evaluation tools
Ensuring Standards That Matter Most.
Employee Engagement, Service, Uniforms & Hygiene
See why globally-recognized companies use CrossCheck’s QA intelligence platform to improve service experience and operations.
Be part of a world-class, QA team that elevates service experiences and makes a real impact on our clients.
At CrossCheck, we’re passionate about delivering exceptional quality assurance that drives better experiences and better outcomes. Our team is made up of curious, collaborative and driven people who take pride in their work and support one another every step of the way.
Join Our Team
We’re always looking for talented, passionate people who are ready to make a difference. Explore open opportunities and find where you can make your impact.
Make an Impact
Help organizations elevate experiences & drive real results.
Ownership
Share in company ownership interest that grows with our success.
Support & Balance
Provide flexibility to help you do your best work & live well.
Career Growth
Learn, & grow with training, mentorship & advancement opportunities.
Team Culture
Collaborate with teammates in a culture built on trust & integrity.
Diverse & Inclusive
Celebrate diverse perspectives in an inclusive environment.
A growth-focused company where you can make a lasting impact on our clients and their customers.
Ready to strengthen program accountability and elevate every experience?
Use the form to connect with CrossCheck and learn more about our customized QA intelligence platform, independent human evaluations, and the ways we foster continuous improvement in direct support of the services and experiences your customers demand most.