The CrossCheck Quality Assurance Program offers a view into operations that a client, owner or institution does not typically have. Struggling with poor customer service, complaints about food quality, concerns about food safety? These and other test areas are reviewed, and substandard performances are exposed. We then provide evidence, through digital photos, with recommendations for corrections, which allows the operational management team to focus on the continuous improvement process.
A one-hour virtual demo can be scheduled to provide insight into the system, reports and portals. Beyond that, IHS offers a complimentary CrossCheck evaluation for qualifying prospective clients. The demo evaluation would typically take a half day, and you would receive a full complement of CrossCheck reports, debrief meeting and dashboard scorecard.
Gold and Platinum clients receive our standard reports plus access to our client reports web portal and management of the corrective action process by CrossCheck team members. The web portal provides a dynamic dashboard and direct access to the reports and the Action Planning System.
Of course. We encourage you to reach out to our clients and review our success stories on our website.